Once we have reviewed your warehouse drawings, the next move depends on the stage of your project. Pick the path that matches where you are.
Reach the engineering desk for load-bearing reviews, blueprint clarifications, or warehouse frame consultations. We respond during business hours, Monday to Friday.
Support channels and response times
Send drawings or load assumptions to info@benedictesunda.com. Our engineering desk reviews incoming files each business morning and confirms receipt within one working day.
Call (02).2010.2823 between 8:30 and 17:00 AWST for questions about ongoing warehouse projects, foundation interfaces, or column grid adjustments that need a quick verbal answer.
For sealed drawings and stamped calculations, bring the transmittal sheet to our New Karolannbury office. We log every physical handover and issue a signed receipt on the spot.
Every query gets an acknowledgement within 24 hours. A named engineer follows up with a scoped answer or a request for missing geometry, typically inside two working days.
Clients under an active structural agreement receive redline comments on resubmitted drawings within five business days. Urgent site holds are prioritised when flagged in the subject line.
Check the guide center for answers on load combinations, Australian standard references, and what to include in a preliminary brief. If your case is not covered, the contact page routes it to the right desk.